I caught up with a few of my friends at Tamarind CafĂ©, Powai, a few hours ago. The perfect place to hang out especially if you want to spend some good time chitto- chatting. The veg. junglee grilled sandwich was out of the world (Finger licking good). But what really appealed to me was the bill… he he. Now how can a bill ever make someone smile, you’d ask? When you have a handwritten note adorning the back of the bill, of course, it makes you smile.

A small yet thoughtful gesture is enough to make me want to go back to that place again. Isn’t brand loyalty all about experience?